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How can I add other users to my Inbox?

At the moment, employees in the back-end of the widget are not synchronized with employees in the Inbox. If you would like to add members of your team to your Inbox so that you can assign specific messages or entire locations to specific people, please ask us for help and we can create those users for you.

They will get their own login to, and if you’d like them to login to their Inbox account they will need to login there directly instead of using the “Inbox” button on the back-end of the dashboard. This is something we plan to simplify in coming updates.